This text explains how telecommunications regulation works on the inside. It provides an insight into the dynamic process of regulation in the United Kingdom - a pioneer in the development of regulatory institutions and practices and includes a re-evaluation of key regulatory issues.

Using unprecedented access to the key actors inside the UK Office of Telecommunications (OFTEL) and supporting interviews, this book explores how telecommunications regulation works from the inside.

'An excellent, thorough and well-researched contribution. - Doug Pitt, Telecommunications Policy 25 (2001) 271-276